Select your printer in the list, and then click Next. On the Welcome screen, click Start to view a list of available printers. Make sure your printer is turned on and connected to the computer.ĭownload HP Print and Scan Doctor, and then follow the on-screen prompts to install and open the tool. This tool will help to fix any issues with the printer drivers/software: While you respond to that, I suggest you to download and run the HP Print and Scan Doctor. May I know if any software changes or updates happened on the computer prior to this issue? Not to worry, I'll be glad to assist you with this case. I understand that the scanner function as well as the icon for the printer function disappeared from the desktop screen. for reaching out to us on the HP Support Forums.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.

Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

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